About the Course
A course designed to train you in all aspects of supervision within a customer-led industry. You will develop skills, knowledge and understand for leading a team, supervising operations, learning how to set objectives, motivating and supporting team members, developing working relations with colleagues, and improving customer service within a hospitality industry. You will also have the opportunity to plan and manage your own event in the restaurant and learn the art of cocktail making!
A Level 2 related qualification, GCSE English and Maths at grade 3/4 or above, and sound industrial experience.
After successfully completing this course you can enter a variety of roles working your way up to a Supervisor or Management level including Event Management, Restaurant or Coffee Shop, Wedding Planning, Management training courses in the Retail Industry or Customer Service roles. Or you may wish to join the Concord Management Scheme continuing your learning in an active job role within the industry.
Work Experience and Employability
This course does not contain a specific work experience component but has other activities to help you develop employability skills.
What additional resources will I need?
This course is free to students aged 16-18.
Students aged 19+ will usually be charged a tuition fee, unless they meet certain eligibility criteria for fee remission. For those paying, an Advanced Learner Loan may be available. For further advice on fees, waivers and loans, please contact the Fees Co-Ordinator at Queens Drive.
For general enquiries, please contact: firstname.lastname@example.org