TQUK Information, Advice and Guidance Level 2 Certificate - Online Study

Online/Distance Learning

About the course

Our courses enable you to boost your career with a nationally recognised qualification even if you don’t have the time to attend training sessions. You will work your way through the qualification submitting work every 2 weeks, achieving within approximately three months.

Many job roles involve interaction with customers, clients or colleagues to inform, advise or guide them, and there are many techniques it is important to be aware of in order to carry this out effectively. This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors.

The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.

The course is split into five manageable units:

  • Understand information, advice and guidance practice
  • Understand the interaction skills required for information, advice or guidance
  • Understanding signposting and referral in information, advice or guidance
  • Understand the context of information, advice and guidance
  • Understand skills required by advice providers

This course can be studied purely online and is ideal for those who are happy to work independently using our fully supported online learning platform.

Entry requirements

  • The course is fully funded by the Government and to qualify, you must be aged 19 at the start of the academic year, have been resident in England for the last three years and be a UK citizen.
  • Learners must have a Level 2 English qualification.
  • Learners who are aged 19-23 must already have a full Level 2 qualification (5 GCSEs 4 and above OR A*-C, 2 AS Levels, 1 A-Level, Diploma Level 2, NVQ Level 2).
  • Distance Learning isn’t for everyone. If at your enrolment we feel that this mode of study may not be quite right for you, we will help you to find the one that is.

Where next?

You could complete one of our other Health & Social Care programmes (e.g. Counselling Skills, Understanding Mental Health,)

If you are local to Swindon and working in a Health and Social Care setting for a minimum of 15 hours a week, you could progress to a Level 2 or 3 NVQ in Health & Social Care depending on your job role.

Employability?

This could lead to a job role linked to office, Care and Education based environment.

What additional resources will I need?

You will need access to a PC or a Mac and Broadband WiFi. You will not be able to complete this course using a mobile phone.

Fees information

  • Free
  • However, if you do not complete your course, you will be charged £135 to cover administration and learning material costs.
  • For further career guidance, the National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. This service offers confidential and impartial advice and is supported by qualified careers advisers. https://nationalcareersservice.direct.gov.uk/Pages/Home.aspx

Contact

Please contact the Fast Forward Team on 01793 209691 or info@fastforward.newcollege.ac.uk