Team Leading/Management Apprenticeship (Level 3)

Full Time

Apprenticeships are a cost-effective means of delivering industry training to both new and existing employees , with a proven track record of increasing employee retention, productivity, and reducing the skills gap.

Team Leaders/Supervisors are front-line managers and can have the single largest impact on an organisation. A good (or bad) manager can significantly affect employee performance and satisfaction, productivity, efficiency, and turnover. Training capable staff for future leadership and management roles means that when more senior roles becomes available there are already suitable candidate ready for promotion. This also allows organisations to save time and money on advertising vacancies and the application/interview process.

Typical roles include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Must have 5 GCSEs including Maths and English at grade 9 - 4 (A*- C) or be willing to undertake Functional Skills Level 2. We have to make sure that the Apprentice has the potential to achieve the different elements that make up the Apprenticeship qualification, and that they are working at the right level in their job. It may be a requirement to complete an initial assessment in English and Maths, and this may lead to taking some additional diagnostic assessments and skills exams.

12-18 months to complete, depending on the employer and apprentice needs.

This apprenticeship standard has been developed with the help of employers including: CMI, Acivico, Agillisys, Anglo Educational, Balfour Beatty, Barchester Healthcare, Barclays Bank, Boots UK Ltd, BBC, Civil Service, Codegent, Co-op, Evolution Partnership, HMRC, Kinnerton Confectionery, NISA Retail Limited, One Stop, Opus Building Services, Sainsburys, Santander UK plc, Serco, umi Digital / Anglo Educational, Virgin Media, ILM, TUI, Markerstudy, Babcock, Gateshead Council, Lifetime.

There are a number of elements to each Apprenticeship and this is called a Standard. This Standard includes:

A knowledge based qualification

  • CMI Level 3 Diploma in Principles of Management and Leadership

On Programme Assessment

  • Portfolio of evidence
  • Assessment of behaviours and skills
  • Organisational Performance - delivering results • Personal Effectiveness – managing self
  • Interpersonal excellence – managing people and developing relationships
  • Team Leadership

Functional Skills

  • Maths, English at Level 2

End-point assessment

  • Test of knowledge using scenarios
  • Portfolio of evidence
  • Competency-based interview
  • Professional Discussion

Progression can be made to a Higher Apprenticeship in Operational Management at Level 5.

Although we do offer this apprenticeship, this is employer led and we may not currently have a live opportunity for this one at the moment.

To look for live vacancies please go to to search, register and apply for apprenticeships.


01793 732883