City & Guilds NVQ Certificate in Advice and Guidance Level 3

Distance/Online Learning 19+ Learner Loan available

About the course

The Level 3 NVQ Certificate in Advice and Guidance qualification covers the knowledge, skills and understanding needed to support clients with:

  • The knowledge required to work with legislative and procedural frameworks
  • Working with other services through negotiation
  • Liaison and referral
  • Understanding and promoting careers education guidance within organisations
  • Enabling clients learning through group work, demonstration and instruction.

This level is ideal if your role involves providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members. To gain the qualification you must complete a range of mandatory and optional units:

  • Establish communication with clients for advice and guidance
  • Support clients to make use of the advice and guidance service
  • Review own contribution to the service
  • Understand the importance of legislation and procedures

There are 17 optional units to choose from which must add up to a minimum of 9 credits, you will need to complete a skills scan to help you determine which are the most appropriate units for you, your employer and your role. You will be required to attend some off the job training to support the development of underpinning knowledge, this will be agreed with you and your assessor (and employer where relevant).

This is a competency based qualification based on learning outcomes. The assessment will take place in the work place under real working conditions, using observation by a qualified assessor. The primary source of evidence will be observation from your assessor or from an expert witness in the work place. You will need to build up a portfolio of assessment.

Entry requirements

Learners should be aged over 16 years providing advice and guidance in a professional or voluntary role. You need to be working in careers guidance, for trade a union, in a school, in housing, human resources or in health and social care.

There are no formal entry requirements, however if you are entering the advice and guidance workforce you may be legally required to undergo a DBS check prior to taking up employment or work placement.

Please note enrolment is subject to an informal interview.

Work experience and employability

You must be working in an environment that will allow you to demonstrate your competency in supporting clients with information, advice or guidance, this can be employment or voluntary work.

What additional resources will I need?

Recommended reading which can be accessed via the college library or VLE and access to a computer.

Fees information

£800 costs are inclusive of registration, certification, assessment and observations) there may be an additional charge if the assessments have to be carried out over 15 miles away from Swindon..


For queries about the course, please contact the course leader:

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