Student Services
Information, advice and guidance
Our mission
As a responsive Further Education College, our mission is to provide quality education, training and services which:
- Meet the needs of the customer
- Encourage individuals to realise their full potential
- Support lifelong learning
- Helps the community and business to prosper
We aim to put customers first and provide our services in ways that are flexible, responsive, friendly and efficient.
What we offer:
We offer ALL students free, impartial information, advice and guidance. Friendly, professional staff provide the service and will answer your questions. Our staff are committed to ensuring your enquiries are given the highest priority. This service is designed to help you:
- Understand the learning opportunities available.
- Understand more about yourself and what you are capable of achieving.
- Find ways of overcoming barriers, which might obstruct your learning.
- Work with our trained staff to make informed decisions on what is the best route for you to take.
All information, advice and guidance given to students is considered confidential and we guarantee that any support you receive will be tailored to meet your individual requirements. Your needs are seen as central to the service we offer.
To download our full IAG guidelines, please click here
To download the national IAG guidelines, please click here
If you have any queries or have not been able to provide the information, advice and guidance you require, please e-mail our IAG Champion at iag@newcollege.ac.uk


