Terms, Fees & Conditions

AN EXPLANATION OF COURSE FEES


QUALIFICATION COURSES

Some qualification courses are partly subsidised by the Government depending if you meet their funding rules, your age and the level of qualification. The subsidy is reflected in the course fee.
If you meet certain eligibility criteria for fee remission, some courses may be free.

NON-QUALIFICATION COURSES AND BUSINESS QUALIFICATION COURSES

These courses are generally not subsidised and therefore not available for fee remission, however the following exceptions may apply, providing you meet Government funding rules:

AM I ELIGIBLE FOR FEE REMISSION?*

Qualification Courses
*You may be eligible if you are taking a course to gain the skills to enter employment or progress into more sustainable employment and if you earn less than 16 times the National minimum wage per week.  The course must be directly relevant to your employment prospects.  In addition you will need to be in receipt of and evidence one of the following:
1. you are receiving Jobseeker’s Allowance/Credits or Employment Support Allowance (in the work related activity group). OR
2. you are receiving Universal Credit because of unemployment with a requirement to undertake skills training. OR
3. **you are receiving Employment Support Allowance, Income Support, Housing Support, Means Tested Council Tax Support or Universal Credit. OR
4. **you are the unwaged partner of someone receiving Working Tax Credits with an income at or below £15,276.
**In addition the course must meet local labour market needs, to be advised by the College.

Certain courses may be free for those who are unemployed or have recently been made redundant, to help you gain the skills and to help to find employment. These courses are marked with a #.

If you are taking your first full Level 2 or 3 and you will be 19-23 at the start date of your course: please enquire about your eligibility for a reduction in fees, qualifying courses only.  If you will be 19+ on the start date of a qualifying Level 3, 4 or 5 course, enquire about applying for an Advanced Learner Loan as a means to pay for your course. Eligible courses are marked with an    This means your fees are paid by the loan. Once your learning is completed repayment of the loan will fall due once you are earning £21,000+. In order to apply for a loan you will need to obtain a Funding Information letter from us to complete your loan application with the student loan company. Benefit waivers no longer apply to this age group at these levels.

YOU MUST INFORM THE COLLEGE OF ANY CHANGES IN YOUR CIRCUMSTANCES before or at the start date of your course because this may AFFECT YOUR FEE REDUCTION.

Non Qualification Courses
*If you are claiming certain benefits because you are on a low income and if you meet government funding rules and can provide evidence, we offer fee remission of 50% of the advertised course fee on some leisure courses for up to 2 concession learners per course (on a first-come, first-served basis). You must visit the College with your paperwork to apply. The learner is limited to undertaking three such fee-remitted courses only per academic year.

Some specific courses are funded by other agencies or organisations and are free for a particular audience – these are listed within adverts

CAN I PAY FOR MY COURSE IN INSTALMENTS?

Yes. Instalment payments can be made via Direct Debit for certain courses. New College operate several different instalment schemes including the opportunity to pay through FlexEd.uk.com. Please contact our Enrolment Team for more information on instalment plans.

Details of the College Fee Policy are available from www.newcollege.ac.uk. All fees are correct at time of going to print. All information provided is subject to government funding rule changes.

EXAM AND MATERIAL FEES

Exam fees are included in our prices except where indicated on an information sheet and are non-refundable if you decide not to take the exam. Some courses may have additional material costs; this information is listed on the relevant course information sheet.

INFORMATION, ADVICE AND GUIDANCE

Further information, advice and guidance can be obtained from our Part time enrolment team on the courses offered in our brochure on 0808 172 1721. We aim to acknowledge all requests for information within 2 working days. Or, you can visit our website www.newcollege.ac.uk for course information which is provided on the information sheets.  You can access careers advice about work and training from the National Careers Advisory Service on 0800 100 900.

INITIAL ASSESSMENT

Before you start your course, you may be asked to take an assessment in Maths or English. This is to check that you have the appropriate level of English or Maths skills to enable you to succeed on your chosen course(s) and for us to be able to support you in your learning. If you have any questions about this assessment contact Tracy on 01793 732865 or email Tracy.Leonard@newcollege.ac.uk

EQUAL OPPORTUNITIES

New College is committed to Equality, Diversity, Inclusion and Excellence. If you have any concerns or comments regarding equal opportunities and diversity, contact our Equal Opportunities Co-ordinator at equality@newcollege.ac.uk.

CHANGES TO THE PROGRAMME

We aim to run all the courses in this programme, but we reserve the right to close or change them.
If a course recruits low numbers, we may reduce the contact time in class to enable the subject to run but without offering a reduction in fees. If enrolments are insufficient, or for other reasons, we may be unable to run a course, we will give a full refund and as much notice as possible. Once a course has started you are asked to attend classes regularly. The College reserves the right to close an existing course at any time if the number of students attending falls below the minimum required. In these circumstances we will give you a partial refund. In the case of tutor sickness/absence the College will make every effort to offer a replacement as quickly as possible.

ADDITIONAL SUPPORT NEEDS

If you consider that you have additional learning support needs then the college will endeavour to make reasonable adjustments in order to support your learning. The College will consider its duty under the Equalities Act 2010 to make any reasonable adjustments requested.

CANCELLATIONS AND REFUNDS

If you withdraw from a course lasting less than 15 weeks you will not be entitled to a refund other than in exceptional circumstances. For any courses lasting more than 15 weeks but less than 24 which you withdraw from within the first 2 weeks of the start date of the course, the College will give a partial refund of 50% of the full tuition fee. If you withdraw at or after 2 weeks no refund will be given. For courses lasting 24 weeks or more which you withdraw from within the first 6 weeks of the start date of the course the College will give you a partial refund of 50% of the full tuition fee. If you withdraw at 6 weeks or any time after 6 weeks no refund will be given. If you enrol on a course and wish to cancel before the start date of the course, refunds will be considered on a discretionary basis, depending on whether your place can be sold to another person. This refund policy applies to all students regardless of the method of payment. You will receive a partial refund or credit note if exceptional circumstances prevent you continuing with a course (i.e. serious illness or death including that of a close family member). Refunds will not be made for matters of inclement weather, minor illness, change in accommodation, domestic changes or work commitments. Exam fees are not refundable if you choose not to enter the exam. A minimum number of students are needed for each course to run. Where this is not achieved we will contact you to advise that the course will have to be cancelled. We try to give a least a week’s notice; however we try to leave the course open as long as possible to ensure it runs. If New College need to cancel your course then a full refund will be given.

CUSTOMER CHARTER

Our Customer Charter is available from Reception and on our website. Please call for information or look at our website www.newcollege.ac.uk

Please note courses do not normally run during half term or holiday periods.
Please call for information or look at our website www.newcollege.ac.uk

We are grateful to the Skills Funding Agency, Swindon Borough Council and European Social Fund for their support.